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NO part avaiable when I get to the dealer - Review by citysearch c | Dean Team

Dean Team

Claim

NO part avaiable when I get to the dealer 2/6/2014

I think ewen a customer is poromised the parts needed for the repair ..& I call the parts departmennt they said they have the part in & when I get to the dealer & after a hour time passes they tell me they put the part on another car the day before my apointment that is not right....I had a 2 hour round trip to the dealership.. It was a rall item this is not the first thing tath had to be fixed on this new car..I have only 11,000 miles . \The people at the the dalership have been pleasent & gave me good serive in the past & wwhere nice to me ... ut the customers time is worth some thing...& i would recomend this dealer to others but there are the problems that i have had with this new car that should not have had.. more
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