We recommend that you AVOID doing business with Filichia Insurance Agency. We are actual customers. We purchased Lloyds of London and Burns and Wilcox liability insurance from Filichia Insurance for our Florida rental properties. Maybe it's just that Bob Filichia of Filichia Insurance is getting to be old and hard of hearing, but he did not listen to our needs, sold us coverage that was in no way responsive to our concerns, and then refused to refund almost half of our total premium payment, even though we canceled just a few days after receiving and reviewing the policy. We feel were misled, misinformed, lied to, and taken advantage of by Filichia. They do not seem to care at all about how we feel about what we consider to be the theft of over $500 of our money. What does it say about a firm when they feel they have to purchase a ""Best of"" award to display on their website? Think about their questionable ethics and the poor quality of their client service. We all know that there is a special place in Hell for used car salesman, but it seems they should clear space for insurance salesman in that same room.
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