My mother is dying from cancer and has lost all her hair twice. You most likely know someone similar. How would you like it if they were treated the same way as you? Do you think your business is immune to terrible customer service? I'm not going to sit here and threaten you; I'm sure you will become well-acquainted with what threats sound like. I'm sure you know what you've done is wrong, and I'm sure this mistake will cost you your entire business.
more