We recently used Eastern twice in a very short period of time and found them to be fairly reliable. The reason we used Eastern was because we were traveling and needed a car service with a child seat. \r
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My wife called Eastern prior to our arrival and they immediately sent a text confirmation and continued to send update text messages when we arrived regarding which car will be picking us up. The driver was exactly where they said he would be located. The car was clean and the driver was friendly. \r
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On our departure, we called about 36 hours prior to leaving and asked for the same service. Oddly though, we never got a text message so we called 3 times to confirm and we got a verbal confirmation each time. However, when our pickup was scheduled, we got a car at our hotel, but it didn't come with a carseat. The driver called dispatch and asked for another car with a carseat. With some mixup on addresses, our taxi arrived 30 minutes after our scheduled pickup. \r
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Our flat rate fare from LGA to Brooklyn ran about $40 including car seat and gratuity. I would highly recommend them.
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