The staff at the Star Hyundai service center were wonderful. Maybe its the fact that I live in the Bronx and went to the City World and New Rochelle Service Centers and received horrible service. I experienced a terrible moldy smell coming from the AC. New Rochelle and City World were not able to help at all, even though I took the car in several times. I decided to give a place in Queens a shot, and luckily I ended up in STAR.
The staff is amazing (everyone of them). They run the place with a family feel. Cruz, my service rep, immediately was able to diagnose my problem and resolved it. When I went back for routine maintenance, his recommendations were excellent. I definitely felt like he understood what it was like to be a Hyundai owner. I was very grateful.
I hope that they continue to provide outstanding service. When I was there, Cruz kept saying that he was seeing so many familiar faces on that day - the reason is they do great business and that is what makes the customers coming back.
Once again -- thank you and excellent work. Please keep it up.
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