Dishonest and Horrible to work with! Do not take your vehicle to Shine as they will continue to bill you, even after you have paid! Either the accounting and bookkeeping at Shine are horrible at their jobs, or Shine's owners are con artists!\r
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We had our vehicle repaired by Shine, paid our owed deductible, and then got a bill for $250 more 6 months later. Their letter states that they performed an ""internal audit [and] discovered that the amount of $250.00 is still owed."" Of course at this point, the insurance was not willing to pay for their mistake, so they turned on me.\r
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In working with Bonnie in their customer service department, I was warned that the amount would be sent to collections and that my credit would be negatively affected if I did not pay promptly. \r
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Bonnie told me that it was their mistake, but that I was responsible to solve it. They were not willing to fix their mistake, and I cannot believe how dishonest and horrible they have been to work with! I am very fearful that they will continue to try and extort money from me and my family!
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