I went in because my car hadn't started the day before. I was able to relay all the info I had to not only the advisor but also the tech. The tech was great about checking everything (recomended spark plugs, but made sure I knew it was just because they were old and not because of the no-start problem) and there was no charge when he couldn't find the problem. The advisor Andrew caleld me in a timely manner and had my car back to me as soon as possible.
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