We recently purchased a new Jura Giga 5 from this company. My wife and I were very skeptical and a bit concerened to spend so much money on a coffee machine, but since we are ""aficianados"" we figuered we would give it a go. We purchased the unit on the alattehotte site through paypal which gave us the peace of mind in haivng security from a company we never purchased through before. I have to say, I am so pleased by the customer service, instantaneous support prompt reponses by alattehotte. They always responded to my questions quickly and this really solidified the buying experience in my mind. We would certainly purchase from alattehotte again --- they are very engaging and easy to talk to.\r
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Rob sent us some of his mustache express coffee, it's pretty extreme stuff, definetly fit for espresso but not sure about cappuccinos. I wouldn't have his coffee in multiples, it made me feel very very productive.\r
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The Jura Giga machine is pretty wild, I love having the ability to make two kinds of coffees or blend the bean hoppers. My wife has her decaf in one bean hopper and I have my intelligentsia in the other. We both get what we want.
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