Vehicles as old 1995 \r
Missing/broken parts\r
Non- functioning advertised features\r
Cost cutting maintenance methods utilized \r
Ripped & stained upholstery & carpet\r
Heating/cooling systems not made for size of vehicle\r
Poorly trained chauffeurs/not customer oriented\r
Customers are told gratuity is included – but it is NOT\r
Not licensed for Pennsylvania DOT\r
Complaints will be NOT be addressed in a timely matter, if at all\r
Deposit/refund policy is fraudulent by Maryland law\r
Deposits are kept even if no service provided\r
more