I am a resident in Los Angeles, CA, and I flew to Great Smokey Mountain area to join a photo workshop and experienced issues with my Canon 5D III. The instructors could not diagnose the problem and could not help me. \r
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After the workshop, I drove to Ball Photo Supply, Mr. Itai Minovitz, I believe an employee of the store, quickly identified the cause and solved my problem, he did not charge me a penny. Still to today, I feel so indebted to him for his willingness to help and his expertise in camera so I could continue shooting photos in my East Coast trip!
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