Very disappointing experience. Called Roto Rooter to clear out my bathroom sink and bathtub drains as they seem to get partially clogged on a somewhat regular basis. Thought that would be a fairly simple process but not so. \r
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As they were taking apart the pipes under the sink, they managed to break the pop-up assembly and thought it was appropriate to charge me for the part even though it was due to their carelessness. Second, they refused to accept the $40 coupon from the Roto Rooter website that clearly says can be used for any service. Finally, they were so sloppy that they smeared dirt / grease all over my white bathroom walls. Very unprofessional. \r
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On top of it all, $400 to flush out a couple of drains seems ridiculous to me. Guessing there is much better value elsewhere, which I will look into next time. \r
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Service was performed in Victorian Village Columbus, OH by the 3825 Paragon Drive location.
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