Waited almost an hour tonight. On average the wait is 30 minutes or more. I've gotten several dispatchers that are rude. You never know what kind of service you're going to get because it is inconsistent and unreliable. One time I called and kept receiving a busy signal for 20 minutes so I couldn't even call the dispatcher to send me a shuttle. When they finally picked up I had already called a cab. They denied that there was any issue with their phones and quipped that it had to be my phone. Unfortunately, they're the only shuttle service out to Ventura. We need a better service in Ventura!
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