Thanks to you and the crew at Ecno Air for making scheduling the service of my HVAC system so painless.
I would like to say thanks again to the technician, Alex Anaya that completed the repairs at my home.
Alex is a true professional and I do hope that you recognize what a valuable asset he is to Econo-Air. He communicated all aspects of the repair to ensure that I understood the issues and what was needed to make the system run efficiently and most important, safely. At the culmination of the service call, Alex documented the service completed and made recommendations. He made the transaction a real pleasure.
As someone that knows the value of good employees and developing personnel that are assets to a company, you are lucky to have Alex as a member of your team. He understands the value of customer service and retention in todays business environment.
Please ensure that this message is forwarded to the appropriate personnel so that Alex receives the recognition that he deserves.
Jeff Williams
more