First of all, I have to complain about these two guys ( Sang Chae and Davies Hidalgo) over at Finance and delivery Department. Neither of them introduced themselves to me when they started doing their part with me in the process. Sang came over to asked me if I am Guodong without saying who he is, he was standing about 10 ft away and talk to me from his left hand side, then he said to me to come over to do the finance paper work to his office, I said "Okay, who are you?". In the office he was trying to persuade me to buy the package of services, unfortunately he already gave me a very bad impression from the beginning, so I just want to have things done only as needed. \r
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Then we turned to delivery part, I figured out the Pro-4x didn't come with tow-hitch which is not make sense to me because every others trim has it, especially for this truck with luxury package on the options. I felt upset as a customer at that point, I wonder who wouldn't if this happens to you. Maria took me i
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