You know Lia, you get some things so right and it was nice that you vacuumed the interior as well. However, I am an older female and when you put the lug nuts on so tight I can't loosen them (torque spec is 65 ft lbs. and I can loosen that easily) as well as torque then unevenly I really wonder. Don't you have torque sticks like other garages or do you just let your mechanics grind away with an impact wrench? It also bothers me that I purchased a comprehensive 4 year extended warranty a few months ago but the front office couldn't walk the paperwork back to the service department so they knew about it?
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