What a pleasant experience overall. I came downstairs to see water flooding out of our floor drain, we called Roto-Rooter and they were at my house about 2.5 hours after I called. The plumber, Diego, was very professional/polite and knowledgeable. After a few quick tests he identified the problem was a clogged branch line, he offered two options to fix it. We went with the Hydro Jet which was a little more expensive, however I really liked that they checked the work with a snake camera so I could see exactly what was going on in the pipes. The plumber even checked the connection to the main drain line, to make sure that the problem hadn't just gotten pushed further down the line. He was patient and answered all of my questions. We printed off an internet coupon for $40 off, which was accepted with no problem! I would certainly recommend the company and specifically Diego!
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