Had my wedding there and wow, what a regret. Don't let the venue fool you when you walk in and think you are getting a deal of a lifetime. Yesterday when I arrived to my reception I noticed all the chairs were ugly burgundy they did not put chair covers on like I asked. I asked for chair covers and our contact person there Alex we had met with us several times and even asked what color sash we wanted but forgot to charge us so they didn’t put them on and wouldn’t take it out of our deposit. My wedding planner got to the venue and the manager of the day was absolutely rude and unprofessional about it claiming it was never ordered and she was never told. My wedding planner said this was the most unprofessional venue she has ever worked with. When it was time for the meal, salads came out the literally no joke 20-30 minutes later the main dish came out, but only certain tables got their food don’t let me forget all the food was cold. We had a duet plate of steak and chicken and the chicken was so cold and gross people thought it was fish – ARE YOU KIDDING ME?? My dads table got their food, but my husband’s family did not have food 10 mins after my dad was served and their tables were right next to each other???? It took forever for food to come out my photographer and videographer felt bad for me because everything got pushed back an hour because of the terrible service. Not everyone was served cake, my family didn't even get to have my cake. I guess the servers were lazy and didn’t want to serve our over 200 guest. They were under staffed tried to hold too many weddings at one time and failed. None of the tables were cleared off through out the night there were still salad plates when cake was being served and some of my guest made glass towers because none of their glasses from the bar was removed. They turned the lights on during my first dance and someone had to yell at them to turn it off. Someone dropped salad on the floor and people had to walk over it and it was never cleaned up. The also had other people from different weddings coming in our wedding to use our bathrooms because the other ones were crowded??????????????? There was also servers bringing dirty dishes from other weddings into our hall to get through the kitchen because not all the rooms have an entry way to the back. I would advise future brides you get what you pay for and just because the venue looks nice and the prices are cheap doesn't necessarily mean that it would be nice. There are other places you can look. And Alex is fake he pretends like he cares but he doesn’t. Please go anywhere but here – now when me and my husband look at pictures from our wedding and see the ugly chairs it makes us want to cry.
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