My only complaint with Comfort Windows in Buffalo is when they installed the windows, they gave me the option of either vinyl stripping or wood molding to cover the gap between the window and the casing. However, when they came back a second day to finish everything, the guy never asked us about the options. He just started putting in raw molding so now I have to go through the whole house and caulk everything. I wanted vinyl stripping so there wouldn't be this kind of maintenance but by the time I realized what had happened, he already had most of it installed. It created more work for me when I didn't want any work. Overall, the windows were wonderful.
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