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Poor Customer Service.... Will not do business again! - Review by citysearch c | Napoli Automotive Svc

Napoli Automotive Svc

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Poor Customer Service.... Will not do business again! 10/3/2014

Had Transmission rebuilt a little over a year ago.... I only had 10,000 miles since the rebuild, and it started acting up..... I called Gino to try to get Warranty work done, and he then told me that he had to charge me a $100 diagnostic fee when I bring the truck in, and that he wasn't going to warranty the work anyway because his warranty was only 6 months..... Really????.... 6 months???, who only warranties their work for that short of time.....now I have to have a reputable/trustworthy shop rebuild my transmission, and that puts me out another $3000 that I shouldnt of had to spend a second time..... He obviously doesn't trust his transmission work. I will not recommend this shop to anyone. more
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