I have always liked National Car Rental, consistently great service. This time I flew to Des Moines for a family reunion. Upon arrival, the Full Size sedan reserved was not available, so National upgraded me to a Minivan. Perfect for hauling people and food around for the party.\r
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The only hiccup was the bill ... the printer jammed when I returned the car so I did not see the charges until later. I was billed the full rate for the minivan, not my discounted rate for the sedan. All was fixed with a quick phone call. My credit card was credited within 3-4 days.\r
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National ... I'll be back. Thanks.
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