Each time I have gone into Lia I am greeted promptly. I am not only greeted promptly but I am treated almost like a family member and not just ANOTHER customer. They are always very friendly. They go out of their way to explain everything to you. I never feel rushed or that I am wasting their time. As for the services I have had done, they are always done in record time. I do not have to wait long at all. That is a blessing especially since the dealership is in Hartford and I usually go after work, so the longer I have to wait the longer I have to wait in Hartford traffic. It is so nice to be able to walk into a dealership and not have to worry about if they are going to mislead or overcharge me. This is the first and only dealership that I have not cringed when I have had to walk through the door for service.
more