When interviewing HVAC companies to find one to install my new unit, Choates was a clear winner. The representative was professional, knowledgeable and answered all of my questions honestly. Being a single woman, I had already familiarize myself with my unit and what I needed, therefore I could tell immediately that Choates was not giving me the runaround. I'm very happy with the customer service following installation and the most recent maintenance checkup.
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