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Defective Cars, Poor Service - Review by citysearch c | Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Defective Cars, Poor Service 10/14/2014

I recently moved to Arizona and did not yet have my car, so I reserved one for 10 days from my neighborhood Enterprise. The office was proactive in making sure I needed a ride, but when the rep picked me up, the car had a strong odor of onions and the rep did not know it’s source. Upon checking in, the reps at the counter indicated there were only two cars in my class and I chose an Impala. The car only had ¼ tank of gas (and Enterprise does not give a credit for any extra fuel you return the car with), so I left the lot and filled it up. As I was leaving the gas station, the car began to sputter and felt like it was going to stop running. I returned the car to Enterprise and they gave me the only other car in that class – and it turned out to be the one with the onion smell. I left the car in my garage overnight with the windows and trunk open but the smell was still there in the morning, so I returned the car and rented from another company. \r \r Between the gas and rental more
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