I went into David’s Bridal a few Sundays ago with one of my Bridesmaids. We knew there was a sale going on so I wanted my bridesmaid try on some dresses. They were not busy at all and the women Amanda helped us with several dresses. I had to fill out information and register so that they would be able to look up what my bridesmaids would order. I was told by Amanda, that the dress I wanted was on sale and she checked the sizes and colors to make sure it was available before we left the store. She said we had until the 27th of January to get the dress ordered at the sale price.\r
One of my bridesmaids called to order the dress yesterday and spoke to Pat the manager and Pat told her “I was not in the computer and the dress wasn’t ever on sale at that price.” I had to call the manager back and inform her that the dress is still on sale for that price online. She said well it’s only in 4 colors not your color. Even though I was told by their sales rep, that I could get that at sale price.. in my color.. by the 27th of January… STILL THEY SAY NO. I tried to contact the main headquarters but no one will return my calls. #poor customer service,# unorganized, # wasted time…….\r
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