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POOR CUSTOMER SERVICE - Review by citysearch c | Tech Butler

Tech Butler

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POOR CUSTOMER SERVICE 1/4/2014

Do not give this company your credit card information, they will automatically bill it. I called them to ask if they could cancel my membership then they told me I was not even in their system. Because I was not in the system I assumed that I would not be billed. Boy was I wrong! They automatically billed me and when I emailed Mike Acquisito he told me that there is a 30 day policy for refunds. Since it is now January I have already been billed for the service and cannot get a refund. Jacob who was with them for many years is no longer with the company. Don't waste your time- they are after the consumers automatic credit card draft! more
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