I had a blast talking with Jim Grass. He was able to give me an excellent customer service while selling because I didn't feel like he was trying to take advantage at me at all. Instead, he delivered a great ease in communicating and asking questions.Every time I ask him if I can try out a car or decide on something, I didn't feel pressured in doing so because he gives me time to think.Thanks. Tom Gudbrandsen became the finance manager, and he smiled when he saw me asking how I was doing.He explained to me clearly and showed me very well which bank he tried to give me a loan. So, I was overall satisfied. Thanks.
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