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Editorial review from Citysearch - Review by citysearch c | H & R Auto

H & R Auto

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Editorial review from Citysearch 1/17/2014

Do NOT use this towing service!!! They are horrible and have damaged my car twice. If they damage your car they will not care and they will not pay. I do not know who they hire, but they seem to just get people off the street. The first time I called them to tow my car to a dealership because I needed my key replaced. When the car came off the truck the bumper was flexing a lot and there was a huge crack where the chain was. The owner Larry will deny, yell and hang up the phone... These people are trash. They caused 800 dollars in damage the first time. The second time they were attempted to illegally remove my unticketed car. I saw them hooking it up on the street and they just started. I asked the driver what he was doing and to remove the chains. He ran into his truck and floored it... You do not have to tow trucks for a living to know that this would work out. He ripped the bumper off my car and caused damage under the vehicle. He seriously was attempting to drag my car through the street!!! Ronald Heaver, the drivers name on the police report, must have been under the influence or terrible at lifting a car onto a truck which is probably his only job. This time it was $2000 worth of damage. They will wreck your car and not even apologize. So PLEASE avoid, there are many other companies that will be careful and if they do make a mistake they will take responsibility, that is why they have insurance. These people are the worst, and hire on whoever it seems. Anyways looking forward to my insurance company suing them, should be fun! more
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