I first met Greg, owner of Valley Transmission when I had just purchased a used Ford Station Wagon and then was suddenly laid off from work. I had some major surprises with that old car and needless to say I needed a company that would be of help. Funds for expensive car repairs were suddenly hard to come by.\r
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I went to several places in town.. The usual Corporate Franchise highly advertised competitors and was told that I needed a completely new transmission, AND brakes, AND an engine overhaul, AND on and on. The job seemed overwhelming. But one day I was driving by Valley Transmission and decided to see what an independent shop would quote and if I would get the same story of an attempt to bury me and my bank account deeper and deeper into this seemingly money pit of a bad purchase.\r
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Greg greeted me personally, which impressed me that I was talking to the guy in charge and not a commissioned employee bent on ringing up as big a bill as possible.\r
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First he road tested the car assuring me that it was a FREE test. NONE of the other companies road tested the car! They just couldn’t wait to put it ‘on the rack’.\r
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To my surprise Greg said, no problem, I think you need to replace your fluid and perhaps you may need an adjustment but it doesn’t look that bad.\r
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I gave him the job and I’ve never been sorry. The car ran great and yes it needed some minor adjustments and new fluid.\r
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After the car was finished Greg took me for another follow up road test and even gave me some driving tips to help me keep my transmission in good shape and not abuse it. I had a bad habit of backing up and putting the car in Drive before I had stopped it which put an extra strain and wear and tear on the transmission. I stopped doing that. It’s remarkable how I am now aware of others doing that and I pass his tip on to them and tell my Valley Transmission story as well.\r
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I recommend Greg every chance I get. Greg deserves and earned my respect as an honest, customer oriented businessman and runs his shop with his personal hand in everything that comes in and goes out with his stamp of approval.\r
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Good Luck Greg.. Keep up the good work. A friend, and customer for life.\r
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