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Mark S. January 07, 2014 \r
Excellent Service! \r
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I have been an RVer for years. I'm on my 4th unit to date and camp frequently. I found Metro RV years ago after having terrible luck with one of the local Big Box type stores repeatedly. ( I wont mention them by name because I don't want to give them any more publicity) When my gen quit on my way out to Thousand Trails Santa Barbara one weekend, I stopped in without an appointment., The service guy knew which model I had just by looking at it and even knew of a prevalent problem they had with this model. He quoted me an estimate and sure enough he was right. They replaced the part, were under budget and had the part in stock!! I cant tell you how many times my rig sat in the Big Box place for weeks or months for something stupid. Anyway, I was very happy and made my trip. When I had a chance encounter with a guide post at a local gas station, I took the rig down to them for repair and again, the work was under estimate and excellent! I have had my black tank repaired, my a/c, had a new awning installed and each time the work was great. I personally have had no problems with them outside an occasional brief parts delay which comes with having an older unit and never weeks or moths. I would and do recommend them to my friends and people I meet along the way..excellent consistent work! (As a side note, my neighbors rent units from them to go with us to Santa Barbara from time to time and always have good luck. Aside from an occasional burnt out bulb or something simple, the units are clean and have all the goodies. I guess their (Metro's) units are privately owned and not the stripped down models I see out there sometimes that look like giant billboards... I personally would never drive what looks like a giant billboard! ha ha! )\r
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