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Editorial review from Citysearch - Review by citysearch c | Springfield Animal Hospital

Springfield Animal Hospital

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Editorial review from Citysearch 1/8/2014

This place is the WORST ever since Dr. Pottynski came on board and Dr. Omar left. Service is TERRIBLE. A few examples: First time Dr. Pottynski (only vet there now I believe) examined my dog, she made no attempt to ""connect"" with the animal, and had my dog so upset she had a bowel movement in the vet's arms! This has never happened to us before. She was unable to handle our poor dog well enough to complete the exam! Another time, she had her nails trimmed and they SKIPPED a paw because they said it was to hard to do. If the ""professionals"" can't handle a 7 lb. dog, who can? The next time they trimmed her nails, they cut her so badly that they handed me a BADLY BLEEDING dog. Bob, the technician, who is arrogant and rude to their customers, didn't even notice the blood which had gotten all over my shirt. I had to ASK for something to clean us up and he finally got me a paper towel with NO APOLOGY. After that I never stepped into that place again. That was over a year ago, and now they are sending me a $50 bill for services NEVER GIVEN 3 months ago!! I agree with other reviewers: they should be shut down for malpractice. A DUMP! (Forgot to mention how the place SMELLS when you walk in...that should have been my first clue.)\r Too bad Dr. Omar left...he was the best vet I ever met, but now he is out of state. :( more
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