Our experience with VRCC was one of the best we've had with any of our pets thus far. The staff answered all questions, were available and relatively punctual all of which was appreciated. The staff that directly interacted with our dog were also understanding of his past (we rescued him from an abusive situation) which we had shared. Past situations can be overlooked at times and we were extremely pleased that this was considered when our dog began acting out in an aggressive fashion post-surgery.\r
Dr Elmslie was absolutely fantastic. We feel she was truly empathetic with our situation and it showed through her handling and interaction with our dog. Ruby was also a pleasure to interact with. We feel both ladies are a reflection of the type of person a pet owner wants in the positions they hold. \r
It was a delight being greeted by Sean upon entering or leaving the building. She was very attentive to all needing assistance at the front and has an amazing ability to juggle all that occurs at the front which seems to be a lot at one time. Being greeted by somebody that seems to enjoy her job allows the visit to VRCC to begin and end with some positive energy. We strongly recommend VRCC to everyone with a furry friend needing specific care.
more