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Good work, but need to go the extra mile. - Review by citysearch c | AJ Rose Carpets and Flooring

AJ Rose Carpets and Flooring

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Good work, but need to go the extra mile. 9/30/2013

AJ Rose Carpets & Flooring were pretty good. I just wished they had recommended a different pad under the rug for my stairs. I ended up getting a commercial carpet for my stairs and they ordered it without telling me. The carpet wasn't high enough to meet the wall, so I had to have a contractor do additional work. If the carpet was thicker, there wouldn't have been a problem. The workers were good. They did the job well. Maybe if they had gone the extra mile, the carpeting would meet the wall. A little lacking in communication. It seemed like they were just doing the job. I did feel like they were helpful and responsive. The quality of the carpet is good. It's just that there was an issue with the carpet which was unforeseen. I was able to deal with it, but that came too late. more
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