Donald was very easy-going, and spoke to us as if we were friends, not customers. I liked that it made the experience light. No complaints, the entire staff was very easy to talk to and deal with. Made the process almost easy with paperwork experience. We were treatedd as if we had been customers for years. I oringinally cam to Keith Pearson Toyota for service on my 2011 Pruis purchased elsewhere. Fell in love iwth the service dept. which simply carreid forward to sales. I am a very happy customer.
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