DO NOT RENT FROM NORTH STEPPE! I know it is hard to find places on campus to rent but it is NOT worth it!\r
\r
Just like the other reviews said, we were promised a number of things when signing the lease which included fixing holes in the wall, replacing carpets etc. None of that happened. The houses are in terrible condition with many broken amenities. Since it is campus they can charge whatever they want, so we paid a ridiculous amount to live in a hell hole.\r
\r
Since we had heard rumors about the houses not being prepared, we called prior to our move in date to confirm that our house would be ready. The person on the other line was very unhelpful and said ""whatever date your lease says, it will be ready by then"" clearly she did not check. On move in day we walked in the house to find a PILE of mud and debris on the floor and all of the carpet ripped up with exposed nails. They were not even close to having the house ready for us. We had to delay our move in day by two days. My roommate from California had all of her stuff here and had to pay for hotel rooms and truck storage. \r
\r
Any time we had any problems we had to call the emergency line because if we tried any other means of communication they would not respond.\r
\r
We made improvements to the shambly house, including building a pantry in the closet, and converting a bathtub into a shower. We called the manager of North Steppe to confirm that money would not be taken out of our deposit because we left the house in better condition than which we found it and he agreed. We got our deposit back today and $900 had been taken out of it for damages, all of which were pre-existing. \r
\r
They know that they can get away with this stuff because they have taken advantage of students in the past. \r
\r
Let me repeat: DO NOT RENT FROM NORTH STEPPE!! You will be ripped off in every way. Find any other company possible. I have not heard one positive thing from others who have rented from this company.
more