Shout out to REMS! They have been managing our property for the past 4 years. Recently, after one of their quarterly inspections I was informed about the possibility of a roof leak based on condition of the shingles. REMS helped secure some bids and we got one from our favorite roofer too. After the work was completed REMS sent someone back out to inspect the job to make sure it was complete ad problem solved at no charge to me. Got copies of pictures and written report as well. Their follow up throughout the process was refreshing to say the least. I wish every property management team would take a lesson from REMS. Very best.
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