I have been contacted by phone when my payment was past due and within the grace period, so that I was able to pay promptly and avoid a late fee. Very helpful as well. I arrived close to closing on a Saturday in early July 2013 with an urgent need for a small storage unit for my mother-in law who was going onto hospice. We were taken care of and received a unit. The staff stayed past closing to help us! Very happy so far with our experience !
Keith Doughten
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