Hey, Everyone. Yes, this is Joe the owner of Joe's Music coming on to address complaints. \r
To begin let me say, ""my staff and I have worked very hard for the past 9 years to really give a superior product to the public. However, ""Honest S"" does NOT have a specific complaint. Therefore, I can't truly address her vague accusation in the proper fashion. If there is something we did not ""give"" them at the point of purchase that is ""normal"" they should specify on this forum or they should contact the store so we can make it right. I am very fair but I will not allow my store be slandered or taken advantage of by anyone. If they came into my store and I treated them as ""untrustworthy"" there must have been some red flags going off. We do get some people who are trying to either rob or con or steal or simply take advantage of the store. My Staff and I are on our toes and that is normal for business. We have even had a guitar stolen right off the wall by one person while another person partners with the first was distracting the employees. If you are an honest person you should come in and let us make things right. If you are untrustworthy it is better that you stay away from my store.\r
Families like how we do business. We teach over 200 students per week on various instruments. Joe's Music rents over 100 Band instruments per Year. Current School Band Rental Special: 3 Month band trial offer $9 total price for 3 months rental. Some restrictions apply. See store for details.\r
Lastly, Maggie R obviously shops at our store. She knows who all the employees are by name. She must then also know me. She accuses me of coercing my employees to write reviews for my store. LOL. Any one who knows me know I am a small person 5'5"" and 160 lbs. I am not intimidating by any stretch of the imagination. Also, like many small businesses I can't afford to pay my employees very much. My employees like working at Joe's Music because I treat them fairly, we have high standards and we have fun working together. If they wrote a review it was because they wanted to. Not because I coerced them in any way.\r
By the way is this the same Maggie who's boyfriend just opened a guitar store a mile up the street from me??? If not be more specific and I will address your complaints too. \r
Thanks to anyone who read this reply. \r
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