Unreliable and Uncaring\r
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We contracted with Monster Movers of Worcester, Massachusetts to help our son move about ten medium-size boxes from the college mail-room to his dorm. They promised to supply two movers and a small truck on August 26, 2013. They had my phone numbers as well as my son’s cell phone number. A few days before the move I called them to re-confirm, and I was told they would call my son at 1pm on August 26, 2013 and that he could pay them with an out-of-town check for their minimum charge of two-hours of work. He took the check and enough extra cash for tips. \r
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They failed to show up or call him or us. We both left multiple messages and as of today, September 9, 2013, we are still waiting for a return call. \r
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Fortunately, my son worked out something else to get his boxes moved. But, he could have been stuck.
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