Doreen is excellent! She put up with me for hours. There were other people we dealt with during the purchasing process and they were all great I am just bad with names. We bought 2 cars, 1 new and 1 used. Great deals on both. The new car had transport scratches and dents on it. Doreen called us BEFORE we went to examine it. We deemed it to be unacceptable and were told to pick the color of our choice and they would get it for us at no extra cost. It was there the next day! If there is any feature we don't know how to use its because someone wasn't listening. Everything was gone over in the car in detail, I never had that done before. I hate the process of buying cars and I hate salespeople. Okay I still hate the process but I loved Doreen and the group at Platinum! They really did make it easier and much more pleasant and I was happy with the deals
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