Top notch customer service. After having my Onkyo a/v receiver repaired it had some additional problems. Took it back to have the, very knowledgeable, technician work on it again. After exhausting every effort to repair it, he deemed it un-fixable (several forums report the same with that model I was just being optimistic). They refunded my money for the initial repair and offered to dispose of the receiver for free.
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