The hotel was clean and the beds comfortable. The staff was friendly and helpful. The shuttle to downtown was very convenient. The 6 bus passed near-by and took you to downtown in about 15 minutes. We took the blue line to the Metra station to get to the airport. I honestly don""t see what so many people were complaining about. If you want luxury, stay somewhere else.. If you want comfort and convenience, this place works.
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