For those people that are complaining of pricing you can always negotiate with them. I have bought 3 bikes from these guys and have always negotiated a fair price for both sides. Don't get upset if you cannot come to an agreement. Negotiations with East Bay and Marty have always taken less than 5-10 minutes. \r
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On to my interaction and a slight bump in the interactions: I worked with Marty on purchasing a Kawasaki 636 w/ABS and received a quote right over the phone OTD. I let him know I would be there Friday to pick it up, but when I got there the bike that was on hold didn't have ABS. So I left disappointed at the deal.\r
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A day or so later I receive a call from Guy who wanted to know what happened and proceeded to honor the deal and transfer the bike from another location at no cost. I arrived at the store and was quickly greeted and put in touch with Marty to wrap it all up. Everything went smoothly and Marty even went to bat for me to get more of a discount on my jacket from the parts department. Marty also personally delivered the bike to me, which is an hour and a half away. THAT IS CUSOTMER SERVICE!!!\r
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If you have to wait to talk to Marty I recommend you do...You can tell who he is because he is the salesman running everywhere to make his customers happy and satisfied. \r
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Thanks again Marty and Guy!!!!
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