I also have had a terrible experiences with this Dr. staff. I called to pay my bill in full, 1 day past the due date on the invoice and his staff refused my payment and told me that they sent me to a collections agency. For 12 weeks I heard nothing from the Dr. office or a collection agency. Yesterday I received a bill for the amount due, stamped in red FINAL Notice. I called to make a payment, the receptionist was defensive, rude, and unprofessional. She told me if I did not pay the bill in full that they would send me to a collection agency. She hung up on me at this time. When I called back on my cell phone she answered and when I tried to obtain information on my bill she hung up on me again. I referred another family earlier to this dentist (before this happened) and his staff told them that they should find another dentist. Apparently his staff, billing and receptionist is trying to sabatage his practice. He has very poor reviews on each of his websites and all comments are directed towards his staff. Find another dentist, I have, and am very satisfied with my choice.
more