On August 27th, I called Hruby's Grooming to make an appointment at the recommendation of a friend/regular client of Hruby's. When asked the breed of my pet (a 40 lb. English Springer Spaniel), I was put on hold to verify a time, and when the girl on the phone returned, I was told that they don't do ""dogs that large"". As my dog weighs the exact same amount as the friend's dog who recommended me, I can't help but question why I was refused service. Unfortunately, their lack of professionalism will cost Hruby's not only my busisness, but the business of my neighbors who have taken their dogs to this establishment.
more