A BIG MISTAKE TO USE THIS COMPANY!! You guys are completely dead on! I helped a friend try to salvage any chance of having movers actually come and perform what had been paid for. Despite her having made the reservation a month prior, they did not dispatch anyone to her on the move date. She called back and a second move date was given for roughly a week later. This date came and went and she ended up asking for a refund. At this point, she was stuck, had no one to help her move, and could have made many other choices for moving companies if she had been aware of their practices. \r
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You are all absolutely right about trying to get anyone on the phone. BTW, all of the extensions have been changed as of today, so if you'd like the NEW extensions, let me provide them:\r
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Jay Mays (sales) ext. 167\r
Thomas Leahy (moving consultant) ext. 189\r
Miss Montana (some coordination position) ext. 229\r
**Dispatch** ext. 286\r
Stephanie Wallace (a supervisor) ext. 300\r
Customer Service: option 3 or ext. 604\r
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There are more, but those are the ones I remember off the top of my head given that I have been attempting to make anything happen with them for the last few days.\r
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You will give information, but not receive information. The information given to you will either be a simple lie, or it will only contain one detail at a time that is useless without other information.\r
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**There is a reason why they have a **GRADE of F** on a scale of A+ to F according to the Better Business Bureau**
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