I just moved from Brooklyn to Los Angeles. I was a bit concerned about using this company at first after seeing some of the bad reviews but I did some research and this company seemed to have a good standing with BBB and it fit my budget so I thought I'd take the plunge. Judging by the reviews their San Francisco office doesn't seem to fair as well as the others. \r
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I asked the movers to show up on the early side because I lived on a busy street. They came when I asked them to, which made it possible for them to park right out front my building. I only had to pay $1.25 for parking because they moved an entire 1 Bedroom Apt in an hour. (Not too much furniture, the only big things were the mattress, a kitchen counter, a desk, and a bed frame) Overall they moved 54 pieces for me. \r
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I received an email from them every weekday letting me know where my stuff was. That was very comforting. My things arrived much sooner then I expected, it shipped on a Friday (Same day it got picked up), arrived in LA Thursday, and was dropped off Monday. (10 days over all - they could have come Saturday but it was inconvenient for me so they agreed on monday.)\r
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The movers themselves were very polite and very friendly. They explained what they would do before they moved my stuff into the truck and when they unloaded it. They gave me the inventory from the pick up and let me check off things as they came into the house. They also called out the numbers on the boxes for me to help me find them on the inventory list. This made it so that I knew all of my stuff was in the house and I wasn't scrambling around to make sure I had everything. \r
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I will say that a few of my boxes were a bit banged up but I think that would be common of moving that much stuff across the country. If I had moved it myself the same would have probably happened. Thankfully I packed my very fragile things in small boxes that I then put into a large box. Nothing was broken.\r
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Overall I highly recommend California New York Express. I had a great experience and it made my move a lot less stressful.
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