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Editorial review from Citysearch - Review by citysearch c | Weissman Automotive

Weissman Automotive

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Editorial review from Citysearch 8/12/2013

DO NOT GO HERE!\r Had a set of tires put on my wheels I had just gotten powder coated. I explained to the counter person that I wanted extreme care taken so that the wheels weren't scratched or scuffed during mounting and balancing. When I received the wheels and tires, there were deep gouges in the paint from their tire machine on the inside of the rim, visible from the outside face. They had attempted to cover up the damage on one of the wheels with flat black paint (see picture in Weissman Citysearch profile), on satin black wheels and did not tell me this upon pick up. Very noticeable, very underhanded. The counter man, Jim, admitted it was the technicians fault but Rick, the owner, would only refund the money paid for mounting and balancing, he refused to pay the $400.00 it will cost to redo powder coating, plus $50 to have tires removed again. Rick said ""Maybe if this were a high end wheel from a Lamborghini I could do something."" So, apparently you need to be wealthy and drive a $300,000 car to get proper quality service here. Rick also said that the type of damage was unavoidable, which is untrue and verified by two other national tire shops I called. He was given a chance to correct the situation, and opted not to. Never again will I use this shop. more
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