Surfclean generally does a good job. I think they're a little too speedy because I know how much they charge and it doesn't take them that long. I've had to start putting blue tape x's where there are heavy duty spots and things because they don't pick up on that necessarily.
I'm the manager of an apartment building and our carpets are really bad because I have crappy tenants who are pigs. Imagine you have just spent a small fortune cleaning the carpets and you come out of your apartment to go downstairs and some blank-ity blank blank has spilled garbage all the way down the stairs. So I would like him to clean the lobby carpet before he cleans the rest of the building and then clean it again after he's done.
We had one issue with a parking sheriff deputy really hassling Alfredo and giving him a hard time for parking on the sidewalk when he had been parking there for five years. We have really bad parking where the building is. But that's not my problem. Luckily, they've stopped bringing it up with me.
They generally do a good job. I've had them clean some area rugs and some orientals, and they did those nicely. I have cats and they did them even though Alfredo is allergic to cats.
I like Victor's news notes with handy tips for cleaning your carpets and why you should have them cleaned so often. That's nice to have. And they send birthday and Mother's Day cards, which is cute. Their customer service is a lot better than some places. Some companies get a little too big and then forget the customers that make the company. But Alfredo, Victor, and Roger really try hard and do a good job. The guy who I had before them didn't know what he was doing, and they do.
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