I have problems with my water heater. I looked Mr. Rooter Plumbing of Long Beach up in the yellow pages and the answer they gave me was very helpful. They were very understanding and very compassionate.
The person on the phone asked if it was an emergency and since it wasn't told me to do this and do that in the mean time as well as to save money. It was very helpful for the customer. For me, that was an A+. This was the first time I've used Mr. Rooter Plumbing, but it won't be the last.
If you get the kind of service I got, you will be in heaven. The lady who helped me on the phone was outstanding and the man who came to house was very professional. He told me to start he would try the cheaper option first and see if that worked. He saved me money I didn't need to spend.
He was nice, quick with his business, and when he was done he checked out my plumbing and told me what I should check out eventually. It was the first time I had somebody want to check out the whole place and make sure it was running perfectly. For me that's worth the money because they understand the stuff and I don't. He gave me the warning signals to look for. For somebody to take time out of their life to do that for me was really, really nice.
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