I wanted to thank you for not giving up on troubleshooting the problem with my hot water heater. The on demand heater was malfunctioning intermittently and was difficult to diagnose.
Your team stuck with it an even thought it took a couple of visits, in the end you all did the right thing and I am a very happy customer! Worthy of all the accolades on Tom Tynan and Michael Berry.
A very satisfied customer.
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